Frequently Asked Questions

We carry trusted pet brands you know, plus TRADEVIBE essentials for food, toys, and grooming. Each listing shows clear details on the product page.

Shop pet food (dry, wet, and treats), toys and enrichment, and grooming and coat care for dogs and cats.

Start with your pet's species, age, size, and activity level. Product pages highlight formula type, bag size, and key feeding notes to help you decide. When in doubt, ask your veterinarian.

Inspect toys regularly for wear, wash soft goods as directed, and replace anything damaged. Keep brushes and grooming tools clean and dry between uses.

When sized gear is listed, measure your pet's neck or girth and compare to the size chart on the product page. See our sizing tips for collar and harness measuring help.

Most unused items in original packaging may be returned within 30 days of delivery. Opened food, treats, and sealed grooming products may have restrictions. If an item arrives damaged or defective, contact support for a replacement or refund.

Most orders ship within 1 business day. Rates and delivery windows are shown at checkout. See Shipping Info for details.